I’m sure everyone is fully aware by now of just how bad Telkom’s service really is. I’ve avoided having to rely on them for a long time, but recently moved to an area where my MTN 3G just gets no signal, so had to go through the schlep of applying for a landline etc etc etc.
3 months later, and I have a landline which can’t get adsl, unless someone cancells their contract in my area or Telkom decides we deserve another port a year or 2 in the future. This even after I specifically asked only to process an application if I could be assured that the line would receive adsl access.
You’ve heard of road rage, right now I feel like slapping that sales guy who processed my order and assured me that I would have adsl.
The worst part, even though we have efforts like broadband.co.za and hellkom.co.za there seems to be very little anyone can do to force Telkom to up their game.